All watch winders come with a 1 year spare-part warranty. This warranty covers the electric motor and electronics (PCB, adaptor, motor gearbox).
If you find you have a problem with your watch winder,
- Send an email to firstname.lastname@example.org describing the problem and include pictures or videos if you are able to also attach your proof of purchase as well.
- If spare part replacement is required, we will send the spare part to your address along with instructions on how to replace it.
- If this does not rectify the issue, we may offer a replacement watch winder subject to availability or a refund.