Warranty Items

All watch winders come with a 1 year spare-part warranty. This warranty covers the electric motor and electronics (PCB, adaptor, motor gearbox).

If you find you have a problem with your watch winder,

  1. Send an email to sales@timetutelary.co.uk describing the problem and include pictures or videos if you are able to also attach your proof of purchase as well.
  2. If spare part replacement is required, we will send the spare part to your address along with instructions on how to replace it.
  3. If this does not rectify the issue, we may offer a replacement watch winder subject to availability or a refund.