For models: KA001, KA002, KA003, KA015, KA018, KA073, KA074, KA076, KA079 and KA083
If your watch winder has stopped moving, and you have checked the power supply / adaptor are not at fault, it could be that the Drive Belt, just like a hoover belt but much smaller may have snapped. This is a wearable part, and in most cases, it could just be this.
In the first instance go to our Maintenance Manuals section here https://www.timetutelary.co.uk/pages/repair-manuals and download the relevant manual to see how to access the Drive Belt aswell as other watch winder parts.
If you are unable to do this yourself, a local PC or Mobile Phone Repair Company should be able to do this for you.
If the Drive Belt has snapped you can purchase a replacement here https://www.timetutelary.co.uk/collections/watchwinders-parts-accessories/products/drive-belt-for-watch-winder-ka-models
If the drive belt has not snapped, it may be that the Motor Gearbox or Main IC / PCB board need to be replaced. We supply both parts (subject to stock availability).
We cannot guarantee these parts will fix your watch winder, but in most cases (excluding misuse), it is usually one of these parts which stops the winder from working.
You can visit our spare parts page here https://www.timetutelary.co.uk/collections/watchwinders-parts-accessories
In some cases parts are “batch specific”. The batch no’ (BT_ _ _ _) can be found on the product label on the back or base of your watch winder. It is important that you have the batch no’ as this tells you the manufacturing date of your watch winder so you can search for the correct parts.
- If one of these parts does not resolve the problem, the repair will not be economical
- All parts are subject to availability
- Delivery prices are for UK mainland orders only. Additional shipping charges will apply for overseas deliveries.
- Please note that we no longer supply parts for models KA072 and KA087
In some cases parts may no longer be available and the watch winder is no longer in stock. In this case, please visit our website to see the latest range of Time Tutelary watch winders
For Models: S105, D20BB, S31, S24, D31BW, Q88YW
Details of any mechanical issue will in the first instance be sent to the engineer for assessment. You should provide a much details as possible.